Return, Refund & Exchange Policy

(valid for all orders after 25/January/2016)

— Please contact us for questions or help with returns and exchanges.
— All orders are subject to 30-day money back guarantee. If you don’t like our product(s) after you receive it, you have 30 days to return it and claim 100% of the price of the item you purchased.

— To return an item you must meet the following:

1- You must have purchased that item from THIS website.

Oddly enough, we get return requests from individuals who have never purchased our items!  just want to return a “similar” product that they have purchased from another website or offline!
2- Submit a return/exchange request & within 1 business day of receiving your request, we will contact you to start the RMA process (return merchandise authorization). We will verify your submission in order to determine your eligibility of refund/return/exchange.
3- Be sure to include your order number and a brief note regarding your issue.
4- We offer free exchanges on all USA orders for 30 days after the initial purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please contact us within 30 Days after receiving the item. Refunds are given after examining the item. Shipping cost is non-refundable. Return shipping will be paid by the buyer.